SmallBizGenius Analysis
Patrick Ta Beauty receives mixed reviews, with praise for individual customer service representatives but significant complaints regarding shipping issues and overall customer support responsiveness. While some customers rave about their positive experiences, others report significant problems with undelivered orders and difficulty reaching customer service.
Category Breakdown
Scores based on analysis of 5 recent reviews
Customer Service
3.0/10Customer service is a major point of contention. While some reviewers praise individual representatives, most report slow response times, lack of direct contact methods, and unhelpful solutions to shipping problems.
5 reviews mention thisShipping & Delivery
2.0/10Shipping and delivery are significant issues for many customers. Reviewers report undelivered orders, untraceable tracking numbers, and a lack of communication regarding the status of their shipments.
5 reviews mention thisPros & Cons
What Customers Love
"Kiana, who wrote back to many of my emails, gave me advices, was so kind and knowledgable, so approachable that I would buy there just for her."
Common Complaints
"I ordered from Patrick Ta, i used 300 dollars, and the package never arrived"
"Worst customer service ever!"
"Patrick Ta Beauty doesn't have a customer service phone number or a live chat, the only way to communicate with them is via email (waste of time)."
Common Questions About Patrickta
Answers derived from customer review patterns
Is Patrickta legit and trustworthy?
Based on the 5 reviews analyzed, Patrickta's legitimacy is questionable due to frequent reports of undelivered orders and unresponsive customer service. While one reviewer had a positive experience, the majority report significant issues with order fulfillment and communication. Customers have reported spending hundreds of dollars without receiving their products and struggling to get assistance from customer service. Therefore, caution is advised before placing an order.
Based on 5 reviewsDoes Patrickta have good customer service?
Customer service at Patrickta appears to be inconsistent. While one reviewer praised a specific representative, Kiana, for her helpfulness and knowledge, the majority of reviewers describe the customer service as "awful" and "worst ever". Common complaints include slow response times via email, the lack of a phone number or live chat, and unhelpful solutions to shipping problems. This inconsistency makes it difficult to rely on Patrickta for reliable customer support.
Based on 5 reviewsLooking for Something Different?
Compare Patrickta against 123 similar beauty & salon options.
View Alternatives